Hello, Minecraft is not working on my Nintendo switch on my account, it keeps saying software was closed due to error, and it’s doing it on my account won’t let me on at all, i have another account it works but gets the same error once in a while, I don’t want it to crash too, and all the accounts has the Nintendo switch online that I paid for, I bought it especially for Minecraft, I have email Mojang and they answered back but won’t help,

I have talked to a representative of Nintendo they can’t fix it, need help ASAP. Thank you!