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  1. Minecraft (Bedrock codebase)
  2. MCPE-49297

Minecraft character issue - looks up when loading

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    • Icon: Bug Bug
    • Resolution: Cannot Reproduce
    • None
    • 1.12.0
    • None
    • Unconfirmed
    • Xbox

      My wife has an issue with her character, every time she loads into saved game or starts a new game her character's always looks up at the sky, but she is able to play as normal after adjusting where she looks. Player 2 loads are a different issue, that character looks at sky and can't move. I can load minecraft from my profile with no issues for me or player 2.

       

      I have tried uninstalling and re-installing the game, deleting and re-installing her profile, deleting and re-installing my profile, I have performed a soft console reset and a hard console reset, we also multiple controllers, ( 5 in all ) 2 of which are brand new, all controllers have been tested at Gamestop and all are fully functional. She also has a saved game that won't sync. I am at a loss of what to try next, I have tried everything shy of deleting her microsoft account, which she could lose her purchases ( not an option ). She has 2 other saved games, her character still looks up in those, along with any new game started. I have checked her controller settings and all appear normal.

       

      I am not sure what to try next. Any help would be appreciated..

            mowinman Kevin W Mason
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              Created:
              Updated:
              Resolved: