Uploaded image for project: 'Minecraft (Bedrock codebase)'
  1. Minecraft (Bedrock codebase)
  2. MCPE-47581

Can't get past white loading screen on Kindle

XMLWordPrintable

    • Icon: Bug Bug
    • Resolution: Cannot Reproduce
    • None
    • 1.11.4
    • None
    • Unconfirmed
    • Amazon

      My son has been unable to launch Minecraft since June 14th (7 days as of now) on his Kindle Fire. 

      What I expected to happen was...

      After clicking the icon to launch Minecraft, I expect to see the white loading screen, then have Minecraft launch.

      What actually happened was...

      After clicking the icon, the white loading screen appears and gets 4 ticks from the end of the progress bar (i.e. there are still 4 dark rectangles left to be colored). After a few seconds, the app vanishes and I'm back to my Kindle home screen.

      Steps to reproduce:

      1. Attempt to launch

       

      This is on 1.11.4.2 on a Kindle Fire HD.

      It looks similar to MCPE-35078, but that one was resolved several versions ago. It also looks similar to MCPE-47558, but that one says it only repros 9/10 times and this issue is 100% (my son must have tried at least 100x to launch with no successes).

      My son bought and installed Lucky Block Escape and Deep Sea Mashup a couple days before this started. He had trouble creating worlds with both templates ("Error loading world" often) but was eventually able to create worlds successfully with each template, so I don't know if either of these templates is the trigger for the bug. But it is suspicious that a couple days after he downloaded them from the store and installed them, Minecraft stopped launching.

      We tried restarting the device, clearing the app cache, and deleting and reinstalling the app. None of these change the behavior.

      I don't have a screenshot because it's a pain to get them off the Kindle but I can get one if my description of where we were on the white loading screen isn't sufficient.

            ecj2676 Eric Jewart
            Votes:
            0 Vote for this issue
            Watchers:
            0 Start watching this issue

              Created:
              Updated:
              Resolved: