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  1. Minecraft (Bedrock codebase)
  2. MCPE-45758

Unable to purchase Minecoins

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    Details

    • Type: Bug
    • Status: Resolved
    • Resolution: Fixed
    • Affects Version/s: 1.11.1
    • Fix Version/s: 1.11.2
    • Labels:
      None
    • Confirmation Status:
      Unconfirmed
    • Platform:
      Other - Please specify below

      Description

      Hi, we are unable to purchase minecoins from my daughters account, she received a gift card, she’s got money on her Microsoft account but the store on Minecraft won’t let her buy the coins. She receives the following message:

      Something went wrong 

      Sorry, we were unable to complete your purchase.

      Maybe check your internet connection?

      Yet our internet connection is perfectly fine.

      Does anyone have a solution for this? She’s looking forward to all the cute texture packs for months poor thing.

      Thank you so much for your help.

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            • Reporter:
              Pardoes Es Ter
            • Votes:
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              • Created:
                Updated:
                Resolved: