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  1. Minecraft (Bedrock codebase)
  2. MCPE-40813

2 player Realms tier option sometimes not available when attempting to create a new Realm

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    Details

    • Type: Bug
    • Status: Resolved
    • Resolution: Cannot Reproduce
    • Affects Version/s: 1.8.1
    • Fix Version/s: None
    • Confirmation Status:
      Unconfirmed
    • Platform:
      Other - Please specify below

      Description

       
      UPDATE: As of the regular Tuesday Marketplace refresh on January 22, 2019, I am no longer able to reproduce and this issue appears to be Resolved. It was likely a backend issue with Marketplace search not returning all available items—a similar issue with non-Realms items was identified and fixed January 9, 2019.
       


      Summary:

      The 2 player (You+2) Realms tier option is sometimes not available when attempting to create a new Realm from the world creation screen or Marketplace.

       

      Expected behavior:

      • 2 player Realm tier option is available when attempting to create new a Realm from the world creation screen (Worlds tab → Create New → New Realm → Create New Realm).
      • 2 player Realm tier option is visible and searchable in the Marketplace.

       

      Observed behavior:

      • 2 player Realm tier option is sometimes not available when attempting to create a new Realm from the world creation screen (Worlds tab → Create New → New Realm → Create New Realm). [Fig. A]
      • 2 player Realm tier option is sometimes not visible or searchable in the Marketplace.
        • 2 player Realm tier option is  sometimes initially visible in the “Multiplayer Fun” section of the Marketplace home page [Fig. B], but is no longer visible if the player views another item and then returns to the home page. [Fig. C]
        • Searching for “Realms” in the Marketplace only returns results including the 10 Player Realm tier option. [Fig. D]

       

      Workaround:

      • If the 2 player Realm tier option is visible in the “Multiplayer Fun” section of the Marketplace home page, players can select it to proceed to purchase screen. [Fig. E]

       

      Steps to reproduce:

      World creation screen:

      1. Launch game and sign in to Microsoft/Xbox Live account if not already signed in
      2. Attempt to create new Realm from the world creation screen (Play → Worlds tab → Create New → New Realm → Create New Realm)
      3. Observe if 2 Player tier option is available

      Marketplace home page:

      1. Navigate to Marketplace
      2. On the Marketplace home page, scroll down to “Multiplayer Fun” section
      3. Observe if 2 Player tier option is visible
        • Option A:
          1. If visible, select 2 Player tier option to proceed to purchase screen
        • Option B:
          1. If visible, select and another item
          2. Return to Marketplace home page
          3. Observe if 2 Player tier option is visible

      Marketplace search:

      1. Navigate to Marketplace
      2. Select search
      3. Search for “Realms”
      4. Observe if search returns results for 2 Player tier option

       

      Configuration:

      Tested and reproduced on iOS and Nintendo Switch using the same Microsoft/Xbox Live account.

      • All devices connected to Wi-Fi
      • Player signed in to Microsoft/Xbox Live account
      • iPhone 8, iOS 12.1
      • Nintendo Switch, OS 6.2.0

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            • Reporter:
              ProfessorValko ProfessorValko
            • Votes:
              3 Vote for this issue
              Watchers:
              1 Start watching this issue

              Dates

              • Created:
                Updated:
                Resolved: