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  1. Minecraft (Bedrock codebase)
  2. MCPE-36907

Unable to download purchased textures from Store

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    • Icon: Bug Bug
    • Resolution: Cannot Reproduce
    • None
    • 1.5.3
    • None
    • Unconfirmed
    • Windows

      After the recent update, I have been unable to download updates from the Minecraft store tab inside Minecraft. The download bar remains unfilled and even after 12 hours to download, no progress is made.

      I am attempting to download ChromaHills Aqua Update. When the download originally failed to download, that is it remained an empty download bar, I deleted my existing file believing that might fix the problem. Regrettably this has only left me without my favorite texture for Minecraft.

      When initializing my existing Minecraft world "Ethosia" a download bar pops up indicating that I have 0mb of 15mb downloaded and asks I wait for the download to complete. Several times I've given hours for the download to complete and it does not. I've clicked the cancel button and gone back to the Store button on the main menu to reinitialize the download only to face the same problem over and over.

      I have tried changing the internet service thinking my remote location has resulted in halted download. Never had a problem prior to the update mind you. I've tried using the hotspot from my iPhone which gives drastically improved internet access speeds, but no change. I've tried logging out of Xbox Live and back in, no change.

      I'm out of ideas. I can't even download other textures. They just sit there with an empty download bar.

      Your time and assistance is greatly appreciated.

            JBHoliday Michael Gappinger
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              Created:
              Updated:
              Resolved: