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  1. Minecraft (Bedrock codebase)
  2. MCPE-29984

Launcher comes up but fails to refresh access token and closes to desktop

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    • Icon: Bug Bug
    • Resolution: Fixed
    • 1.4.0.5
    • 1.2.8.0
    • None
    • Unconfirmed
    • Windows

      When I click the menu link to launch the game, the launch screen comes up and seems to hang, then closes. I've uploaded a video of this to youtube: https://youtu.be/8JCYDvuBCF0

      The launcher_log.txt file is attached and seems to indicate that the launcher cannot access the refresh token. This started on or around 12/18/2018 and has been happening ever since. I kept hoping another release would come out that would fix it, but that hasn't happened yet.

      I have also attached a text file with the error that is logged to the event viewer.

      Please let me know if there's anything I can check or provide to you to help diagnose this bug.

        1. EventViewerError.txt
          0.7 kB
          Timothy Flick
        2. launcher_log.txt
          1 kB
          Timothy Flick
        3. minecraft-error.png
          8 kB
          Timothy Flick
        4. minecraft-error2.png
          8 kB
          Timothy Flick
        5. minecraft-error3.png
          8 kB
          Timothy Flick
        6. minecraft-error4.png
          8 kB
          Timothy Flick

            tkflick Timothy Flick
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              Created:
              Updated:
              Resolved: