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Bug
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Resolution: Unresolved
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None
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1.18.10.24 Beta, 1.17.11 Hotfix, 1.17.10, 1.16.220, 1.16.0.67 Beta, 1.16.0.63 Beta, 1.16.0.61 Beta, 1.16.0.60 Beta, 1.16.0.51 Beta, 1.2.5.52, 1.2.6.55, 1.2.8.0, 1.2.9.1, 1.2.10.2, 1.2.11.4, 1.2.13.11, 1.2.13.54, 1.6.1, 1.7.0, 1.9.0, 1.12.1, 1.14.30 Hotfix, 1.14.60 Hotfix, 1.16.0, 1.16.1, 1.16.10, 1.16.20, 1.16.50 Hotfix (iOS), 1.16.40 Hotfix, 1.16.100, 1.16.201 Hotfix, 1.16.210, 1.16.221 Hotfix, 1.17.0, 1.17.2 Hotfix, 1.17.30, 1.17.34, 1.17.41 Hotfix, 1.18.2 Hotfix, 1.19.20, 1.19.21 Hotfix, 1.19.41, 1.19.50, 1.19.51, 1.19.62, 1.19.73, 1.20.0
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None
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Community Consensus
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Multiple
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102496 / 76387
Errors such as this frequently appear for no good reason when opening the game and wanting to join a server.
These messages are telling users to check their privacy settings, which is garbage. I've experienced this issue many times at random and there is nothing whatsoever wrong with my privacy settings. Many users will concur.
This issue appears to occur most when on bad networks, although I have personally experienced it at home on 200mbit/s broadband, so that is not the root cause of the issue.
We believe this issue is preventing many potential players getting on servers at all. This issue has existed in various other forms since the initial Xbox integration way back at 0.15. Sadly now the problem is much worse because the Xbox authentication is forced.
In addition, when this does happen and the player is able to join a server (by chance) their key-chain in the LoginPacket is not correctly signed with the Mojang root public key, causing authentication failures on servers. This is a serious problem and renders Xbox Live authentication to be of limited use. (This information was obtained using a custom server.) (citation needed, can't immediately reproduce on 1.2.5)
- is duplicated by
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BDS-9601 Realms Error - Microsoft Account Setup
- Resolved
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BDS-10892 realms
- Resolved
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BDS-10993 Unable to connect to multiplayer or market.
- Resolved
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BDS-11194 Error message
- Resolved
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BDS-12130 Server and Realm Issue
- Resolved
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BDS-13013 Cannot join realm
- Resolved
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BDS-13016 Cant add friends on a child account
- Resolved
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BDS-13180 I can't play on realms or any online server because of my microsoft account, so I hope you can help me fix it as fast as possibe.
- Resolved
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BDS-13440 My account would not let me join friends or realms.
- Resolved
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BDS-14185 I can't play online
- Resolved
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BDS-16265 Multiplayer is not working even though I checked everything and I can play on any other game.
- Resolved
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BDS-17873 Online Safety is Broken?
- Resolved
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BDS-17895 I can't play multiplayer
- Resolved
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MC-245486 Unable to join realms due to xbox family but all preferences set to allow.
- Resolved
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MCPE-40221 Can't log into realms
- Resolved
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MCPE-41778 After 1.9 update, can no longer access Realms from Xbox One X
- Resolved
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MCPE-52572 Multiplayer Settings Incorrect?
- Resolved
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MCPE-52770 Privacy error refuses to allow me to correct it
- Resolved
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MCPE-66531 Saying cannot play realms/server
- Resolved
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MCPE-68469 Multiplayer, Realms and servers wont work on mobile.
- Resolved
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MCPE-75445 problem
- Resolved
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MCPE-75739 Will not show servers
- Resolved
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MCPE-77568 hello I have this problem that I cannot play my microsoft settings online and I fixed them but the error is from the game that does not allow me any account, I already waited 1 month to see if it was fixed and nothing. Please help
- Resolved
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MCPE-78537 Can't invite, join friend with xbox
- Resolved
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MCPE-79292 Problemas para jogar Online
- Resolved
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MCPE-81564 error when trying to log in to the microsoft account and does not allow realm or servers to play.
- Resolved
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MCPE-82695 i cant play because of "privacy settings"
- Resolved
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MCPE-83299 The privacy settings never get fixed and when I finish choosing my privacy settings, it comes as you cannot play multiplayer because of how your Microsoft account is set.
- Resolved
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MCPE-84219 When using minecraft it's saying that i can't use it because of the way my microsoft account is set up
- Resolved
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MCPE-85793 Issue with Realms
- Resolved
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MCPE-87464 I can't buy realms because my account is a child's account but I can't seem to change that even tho I'm not a child
- Resolved
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MCPE-88625 i cant play on servers
- Resolved
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MCPE-88736 Realms on Nintendo Switch
- Resolved
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MCPE-89859 I cant connect my account
- Resolved
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MCPE-90774 You can’t accept an invitation to a realms after Being removed if you have a child’s account
- Resolved
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MCPE-92049 No Online Multiplayer?
- Resolved
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MCPE-92182 "You Cannot play on realms because how your account is setup" Issue.
- Resolved
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MCPE-92187 Privacy settings not allowing friend to log in
- Resolved
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MCPE-94049 Minecraft believes that my XBOX account is a child account and wont let me join my Realms server
- Resolved
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MCPE-94649 I can't join multiplayer or friend worlds, nor servers
- Resolved
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MCPE-94835 My servers are working I did what they said and its not working
- Resolved
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MCPE-95106 can't play multiplayer on mcpe (android 10)
- Resolved
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MCPE-95579 Can't play realms
- Resolved
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MCPE-96476 Realm says i need to change my privacy setting for my microsoft account
- Resolved
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MCPE-97157 my multiplayer wont work, even though i have my microsoft privacy settings set correctly
- Resolved
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MCPE-98738 Unable to connect with realms or severs even tho all the criteria is met.
- Resolved
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MCPE-100649 Unable to play online
- Resolved
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MCPE-101444 It says that I can’t do anything multiplayer, as if I had a child account (I don’t)
- Resolved
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MCPE-101916 Im on xbox one and when I try to play on realms it says i have privacy setting issues but i checked and everything is how it should be
- Resolved
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MCPE-104524 Why can't connect
- Resolved
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MCPE-106314 adult account not working
- Resolved
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MCPE-107342 I cant access realms or servers
- Resolved
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MCPE-111400 Microsoft account not letting me join multiplayer
- Resolved
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MCPE-113102 Cannot access Realms after leaving beta
- Resolved
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MCPE-113848 Cannot play Realms on Xbox One, even though my Microsoft account is not a child's account, and all of my setting are set correctly according to the Minecraft help page.
- Resolved
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MCPE-115006 Featured server menu is blank.
- Resolved
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MCPE-117399 i cant join my friends realm
- Resolved
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MCPE-118501 Will not connect all to add friends
- Resolved
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MCPE-118587 Can't use realms
- Resolved
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MCPE-118833 It does not let me access the realm nor does anything that it says there works for me
- Resolved
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MCPE-119500 Cannot play online/see servers - parental control restriction
- Resolved
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MCPE-122868 unable to play multiplayer on minecraft.
- Resolved
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MCPE-122976 i can not play on realms on my computer and have tried everything to try fix it
- Resolved
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MCPE-125179 Won't let me connect to friends realms
- Resolved
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MCPE-125801 Wont let me join multiplayer.
- Resolved
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MCPE-127152 When I load into Minecraft it tells me my microsoft account isn't set up to play on realms but my account is set up to play on realms.
- Resolved
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MCPE-127697 Minecraft Multiplayer realms and servers not working.
- Resolved
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MCPE-128711 i am not able to join my friends world as well as joining realms
- Resolved
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MCPE-128987 Its keep telling me my Microsoft account doesn't allow me to play realms and i cant invite or join anyone but my account saids allow on everything and its adult account
- Resolved
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MCPE-129862 Minecraft Multiplayer servers not working
- Resolved
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MCPE-130022 "Cannot play on realms because of how microsoft account is set up"
- Resolved
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MCPE-131588 Can’t play realms or multiplayer.
- Resolved
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MCPE-132384 Trouble with Online Friends
- Resolved
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MCPE-132832 Multiplayer not working
- Resolved
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MCPE-133899 Minecraft Bedrock Xbox can't play Online or Realms - Account bug 1.17.2
- Resolved
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MCPE-134595 Multiplayer issues
- Resolved
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MCPE-136448 Bug Minecraft
- Resolved
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MCPE-136862 Unable to Connect to Realms, even though have gold subcription and internet
- Resolved
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MCPE-136879 Minecraft Multiplayer realms and servers not working.
- Resolved
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MCPE-139564 You cannot add Friend because of how your mincrosoft account is set up
- Resolved
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MCPE-140533 Xbox online safety bug and glitch please help me
- Resolved
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MCPE-141187 Realms Troubleshooting/cannot add friends
- Resolved
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MCPE-141483 Won’t let add friends
- Resolved
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MCPE-141486 Cant play realms although i have the settings right
- Resolved
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MCPE-142242 cannot play multi player games
- Resolved
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MCPE-144036 When trying to play multiplayer or servers, i am always met with a screen that says a i can't because of how my microsoft account is set up. I went on all the websites, checked all the parental controls and nothing worked
- Resolved
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MCPE-145003 Saying "cannot join realms/servers"
- Resolved
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MCPE-146624 I cant play any online because it says my Microsoft account is set up the wrong way with privacy Setting but they are set up to were me a 17 year old can play online. ( it only does this with minecraft not my other games)
- Resolved
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MCPE-147115 I cant join friend worlds.
- Resolved
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MCPE-148958 Cannot play multiplayer microsft message
- Resolved
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MCPE-148997 playing Online
- Resolved
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MCPE-149009 Multiplayer not working
- Resolved
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MCPE-150722 Microsoft Account Multiplayer Settings Not Recognised
- Resolved
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MCPE-151418 Not able to play online
- Resolved
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MCPE-161318 Can't connect to/access realms despite having multiplayer and clubs enabled.
- Resolved
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MCPE-161674 Child Account under parental controls unable to play multiplayer even with all social and multiplayer settings allowed
- Resolved
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MCPE-164601 Multiplayer not working anymore
- Resolved
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MCPE-164728 You cannot play online multiplayer because of how your Microsoft Account is set up...
- Resolved
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MCPE-165323 Cannot Play Multiplayer on Xbox
- Resolved
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MCPE-165776 Can't join multiplayer because of your Microsoft settings
- Resolved
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MCPE-165815 I've got all needed parental consent for me to play Minecraft online and realms but it doesn't work
- Resolved
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MCPE-165902 Can't Play online
- Resolved
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MCPE-165904 Servers and Friends
- Resolved
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MCPE-167395 Parental Control Settings Dont Let Me Play When Allowed
- Resolved
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MCPE-169857 Cannot play online
- Resolved
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MCPE-171752 Cant play minecraft multiplayer
- Resolved
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REALMS-791 Unable to make a new realm
- Resolved
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REALMS-892 error for online multiplayer through xbox live due to privacy settings
- Resolved
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REALMS-902 Children and their friends cannot log on to realms
- Resolved
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REALMS-976 Cannot create a realm, despite being able to join servers
- Resolved
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REALMS-1640 I can't play online multiplayer all of a sudden
- Resolved
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REALMS-3722 Get "You cannot play on realms because of how your Microsoft account is setup"
- Resolved
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REALMS-3886 realms do not appear
- Resolved
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REALMS-3901 While playing on my realm I had a power outage and now I am getting a message saying that I am a child who is not allowed to play on realms because of privacy settings; I am 49 years old and there are no children living in my house.
- Resolved
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REALMS-4192 Unable to allow my daughters account on realm
- Resolved
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REALMS-4440 Setting
- Resolved
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REALMS-4489 minecraft switch
- Resolved
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REALMS-4692 Realms not working due to privacy issues
- Resolved
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REALMS-5037 My account is being listed as a minor account when it's an adult account
- Resolved
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REALMS-5040 I can't join realms because it says my account is a child account even though it is set up as an adult account. I have tried to fix this by going to my privacy settings and putting everything on allowed but it still won't work
- Resolved
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REALMS-5113 Minecraft servers not appearing
- Resolved
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REALMS-5137 Cannot access Realms
- Resolved
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REALMS-5227 Realms problems with privacy settings
- Resolved
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REALMS-5369 the game doesn't care that the restriction is disabled
- Resolved
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REALMS-5716 Cant join friends realm
- Resolved
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REALMS-5794 I cannot play on my Realm because of how me Microsoft account is set up.
- Resolved
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REALMS-5916 Xbox one realm and server won't show at all
- Resolved
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REALMS-5925 You cannot play on Realms because of how your Microsoft Account is set up.
- Resolved
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REALMS-5926 On bedrock It says that I can't play on realms because of the way my account is set up but I am not even on a child account
- Resolved
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REALMS-6310 Can't access friend's realm
- Resolved
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REALMS-6387 Cannot play relms on xbox one
- Resolved
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REALMS-6460 Minecraft Realms
- Resolved
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REALMS-6787 Can not play on Realms
- Resolved
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REALMS-6818 "You cannot play on realms because of how your microsoft account is set up"
- Resolved
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REALMS-6899 Bedrock realms server, unable to access realms. "error - You cannot play online multiplayer through Xbox Live because of how your account is set up"
- Resolved
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REALMS-7179 i cant join realms because u have the wrong settings. but where do i change that? the website doesnt help
- Resolved
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REALMS-7754 Won't let me in
- Resolved
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REALMS-7755 Won't let me in
- Resolved
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REALMS-7756 Won't let me in
- Resolved
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REALMS-7915 Can't load servers on Minecraft
- Resolved
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REALMS-8238 my account is over 18 and it wont allow me to join a realm
- Resolved
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REALMS-8582 Cant access realms after 1.17.10 update
- Resolved
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REALMS-9065 GF cannot play realms with me because of Microsoft account settings
- Resolved
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REALMS-9318 Issues connecting with my friends on Realms/Multiplayer
- Resolved
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REALMS-9390 note of unable to play multiplayer and wants me too change a microsoft setting i already have allowed and wont let me play multiplayer (xbox one)
- Resolved
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REALMS-9612 Minecraft relms does not allow me to get onto a realm due to my settings which i already changed
- Resolved
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REALMS-10948 Realms will not load
- Resolved
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REALMS-10950 you cannot play on realms because of how your Microsoft account is setup
- Resolved
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REALMS-11159 Problems trying to access realms
- Resolved
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REALMS-11400 'You cannot play on Realms...'
- Resolved
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REALMS-11698 "Cannot play on realms because of how your account is set up"
- Resolved
- relates to
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MCPE-20419 XBOX Shows Incorrect Text When Unable To Connect To Server
- Resolved
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REALMS-974 Cannot play on Minecraft Win10 Realms because of how my account is set up
- Resolved
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REALMS-906 XBox Live child account cannot join realms but can join servers and invite friends or other multiplayer
- Resolved
- testing discovered
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MCPE-165811 Windows can join Switch multiplayer, but Switch cannot join Windows
- Resolved