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  1. Minecraft (Bedrock codebase)
  2. MCPE-28223

Won't Open - Black screen, then restarts tablet

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    • Icon: Bug Bug
    • Resolution: Cannot Reproduce
    • None
    • 1.2.3.6
    • None
    • Unconfirmed
    • Tablet - Android - Other (Specify in description)

      Updated to latest version.

      The game won't load at all. Just a black screen for about 30 seconds then the tablet reboots.

      I purchased the Tablet from wish.com... here is a link... https://www.wish.com/c/587f0fbdc444fa307c34ee9b

      I read something about 'neon' and that is supported.

      Your help would be greatly appreciated. Thank you,

      Andrew

      Spec from the link...

      Specifications:

      (1) 10.6 Inch 4GB&64GB
      CPU MTK6592 Octa Core CPU A7 2.0 GHZ
      System ANDROID 6.0
      Screen Metal 10.6 inch
      Resolution 2560X1600
      RAM 4G
      Internal storage 4G
      Memory storage 64G
      Call Phone Yes,Double Card Double Stay ,Support Dual SIM Card Call Phone
      2G Yes,Built-in 2G Module,Support GSM Network
      3G Yes,Built-in 3G Module,Support WCDMA GSM Network
      Bluetooth Yes,Built-in Bluetooth Module
      GPS Yes,Built-in GPS,AGPS Module
      Extend Card Support TF/SD card Max 64GB
      Camera Front camera 2.0MP,Back 8.0MP
      Multi-Touch Yes,Multipoints Touch
      Flash Support Flash 11.1
      Google Play Yes
      Youtube Yes
      Video 2160P,MP4,AVI(H.264,DIVX,DIVX,XVID),rm,rmvb,MKV(H.264,DIVX,DIVX,XVID)WMV,MOV,
      (H.264,MPEG,DIVX,XVID)DAT(VCD),VOB(DVD),PMP,MPEG,MPG,FLV(H.263,H.264)ASF,TS,TP,3GP,MPG
      Music MP3/WMA/WAV/APE/AAC/FLAC/OGG
      Ebook TXT, PDF, HTML, RTF, FB2
      Skype Yes
      WIFI Support Wireless 802.11 b/g/n
      GPS Yes,Built-in GPS
      Earphone 3.5mm
      Power Adaptor AC input 110V-240V;DC output 5V/1.5A-2A
      Battery 8000mAh about 3~4 hours Video 10 hours music
      Language Multinational languages
      Extend Port Mini USB,Earphone Jack, TF Card Slot,SIM Port

            Ruckers Andrew Ruckwood
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              Created:
              Updated:
              Resolved: