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  1. Minecraft (Bedrock codebase)
  2. MCPE-27701

Mobile App suddenly will not open!

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    • Icon: Bug Bug
    • Resolution: Cannot Reproduce
    • None
    • 1.2.2.3
    • None
    • Unconfirmed
    • Phone - Android - Samsung Other (Specify in description)

      After purchasing Minecraft for my daughter a few months ago, she has been enjoying the game. However, as of a few days ago, she suddenly cannot open the app at all. The screen just goes black. There is no error code, the screen just turns black and then goes back to the home screen of the mobile device. We have tried uninstalling and reinstalling but it doesn't seem like a problem with the device. The device is a phone Samsung Galaxy J3.

            RyryKane08 Rylee K
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              Created:
              Updated:
              Resolved: