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  1. Minecraft (Bedrock codebase)
  2. MCPE-26055

Client freezes and crashes after some time in a singleplayer/multiplayer world on iPad

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    Details

    • Type: Bug
    • Status: Resolved
    • Resolution: Fixed
    • Affects Version/s: 1.2.0.81, 1.2.1.1, 1.2.2.3, 1.2.3.3, 1.2.3.6, 1.2.5.52, 1.2.10.2
    • Fix Version/s: 1.4.2.0
    • Labels:
    • Confirmation Status:
      Community Consensus
    • Platform:
      Tablet - iOS - iPad Mini
    • ADO:
      92398 / 90394

      Description

      After updating with the latest update on 09-15-17, the app shuts itself down after approximately one minute of play. It did this several times, and now it displays a white screen when trying to open the app. A reboot of the iPad mini did not help.


      Crashes are logged automatically, and the team are adding fixes for crashes with each update. However if you can add the following information it would help us to narrow down any specific causes:

      • Game version number
      • Device model
      • OS version
      • Description of when crash occurs (ie loading screen? joining world? xbox sign-in?)
      • Does starting the game in Airplane mode make a difference?

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              Reporter:
              Rosieissweet Rosemary Rich
              Votes:
              31 Vote for this issue
              Watchers:
              27 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:
                CHK: