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  1. Minecraft (Bedrock codebase)
  2. MCPE-25314

Windows 10 Child Account Can't Buy Coins

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    • Icon: Bug Bug
    • Resolution: Duplicate
    • None
    • 1.2.0.22
    • None
    • Unconfirmed
    • Windows

      My child is unable to purchase coins. I gave them 10 dollars on their microsoft account to use. In Minecraft when they go to buy coins they get a PIN verification. They enter their PIN. Then a Minecraft window pops up for a second. Then a blue window pops up for half a second. Then they are back to the purchase screen in Minecraft without anything being added to their account. We have tried different denominations. We have tried verifying her account in "other methods then listed here". The same behavior happens each time. It seems like it does what it is supposed to but nothing is ever added.

      I have double checked and their account has 10 dollars in it. It is also set to let her purchase apps.

      There is never a message saying the transaction failed or succeeded. It just pops back to the purchase coin page.

      Does anyone know a solution or a work around for this issue?

            Gorebringer Troy Whitney
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              Updated:
              Resolved: