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  1. Minecraft (Bedrock codebase)
  2. MCPE-187450

Purchased add-ons and marketplace pass. Unable to install packs

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    • Icon: Bug Bug
    • Resolution: Duplicate
    • None
    • 1.21.31 Hotfix
    • None
    • Unconfirmed
    • PlayStation

      I purchased the marketplace pass and also the "Nightmare Before Christmas" add ons through the digital ps5 version of Minecraft v1.21.31 and it continues to display download failed message for every attempt. I would like to either get a refund or resolve this issue. I have uninstalled add ons and reinstalled with no changes. I also tried uninstalling Minecraft from the ps5 and have had no success once reinstalled. 

      DID: 52ef588e-9acb-37de-b3d9-a59c26df7b5d

      MCID: 934F3A81C6590FC

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            Sleepytattoos Sleepytattoos
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              Created:
              Updated:
              Resolved: