Since Minecraft cross-play came to PlayStation back in 2019 their has being an ongoing bug where users who may of signed into a Microsoft account get signed out and they cannot sing back in and they get an error. This stops many people like myself from being able to use 90% of what cross play has. For example servers realms or even playing with friends who are on Xbox.

I'm asking why this bug has not being resolved yet as many people in the Minecraft community have known about it for years. And when you try contact Minecraft support about this bug what is out of your control they say make a new PSN account to play cross-play on Minecraft which for some may not be ideal since they want to use their main account. I really feel they needs to be a better system for cross-play on Minecraft and since the new PS5 version is coming out it's a perfect time for it to be improved.