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  1. Minecraft (Bedrock codebase)
  2. MCPE-185567

Marketplace not accessible. Only accessible when running minecraft on a virtual machine.

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    • Icon: Bug Bug
    • Resolution: Duplicate
    • None
    • 1.21.20, 1.21.21 Hotfix
    • None
    • Unconfirmed
    • Windows

      To the team,

       

      I can't access the marketplace.

      There is a bit of a story:

      Initially, I couldn't sign in to the Minecraft game (not on the launcher, the actual game). I could only sign in to the game when I ran Minecraft on a virtual machine (i.e. the equivalent to factory resetting my system - which I didn't want to actually do). Of course, I first logged in/out of everything and installed/uninstalled before trying on the virtual machine.

      Since the virtual machine (fresh version) of minecraft worked, I copy and pasted the minecraft folder it generated (Microsoft.MinecraftUWP...) over onto my actual machine and replaced the 'not working' version, and it fixed the problem. So, at least I could then sign in and join realms.

      However, it only partially fixed my minecraft game. Now, while i can sign in on minecraft, I can't join friends (it always give me an error that the server is full), and the marketplace does not work (error code C-0010). I want to buy able to make purchases on the marketplace, but it is just not accessible. 

      I suppose that my temporary fix is not good. Of course, I could get it working if i factory reset my system, such as i simulated by making a virtual machine, but I don't want to do that. I've tried uninstalling minecraft and even deleting the Microsoft.MinecraftUWP folder, but then it just recreates a 'broken' version when I re-install it. Only the minecraft game folder made on my virtual machine is working.

      This is really strange. Any suggestions would be great. Is there a way to truly delete all minecraft-related files, to simulate a factory reset?

       

      With reference to images below, 'native' refers to my installation of windows, 'virtual' refers to my virtual machine.

       

      Any help is appreciated.

      Best,

      Kris

        1. Marketplace NATIVE.png
          363 kB
          vKris
        2. marketplace VIRTUAL.png
          711 kB
          vKris
        3. minecraft NATIVE.png
          748 kB
          vKris
        4. minecraft VIRTUAL.png
          796 kB
          vKris

            vKris vKris
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              Created:
              Updated:
              Resolved: