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  1. Minecraft (Bedrock codebase)
  2. MCPE-185124

Game will not sign in to the Microsoft account

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    • Icon: Bug Bug
    • Resolution: Duplicate
    • None
    • 1.21.2 Hotfix
    • None
    • Unconfirmed
    • Windows

      The game loads and is playable as a guest/non signed in or not connected to my Microsoft account. Since it is not online, you do not have access to your cloud realms/items/friends/skins or anything else. The game gets stuck at the "Signing in with your Microsoft Account" phase. Then, it errors out with Cauldron. I also saw a c-0010 also. I have gone through every troubleshooting step except going out to buy a 5G WiFi adapter as some online have recommended. I am using 2.4G WiFi connection and can play other games as well as access my Microsoft account and features without issue besides Minecraft. I re downloaded the game and the launcher to launch the game (so slow, BTW). 

        1. Signing In.PNG
          Signing In.PNG
          775 kB
        2. launcher.PNG
          launcher.PNG
          1.19 MB
        3. Cauldron.PNG
          Cauldron.PNG
          714 kB

            frankwire frankwire
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              Created:
              Updated:
              Resolved: