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    • Icon: Bug Bug
    • Resolution: Invalid
    • None
    • 1.21.20.21 Preview
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    • Unconfirmed
    • Android

      Good morning.

      I wanted to buy the "Morph Pack" for PLN 27.99, but unfortunately it took the money and I did not receive the package. A window pops up saying "we can't connect to the app store.Sign in or check your internet connection". I'm logged in to Google Play, Xbox on my phone, I logged in to Minecraft again, installed it again, but it's still the same. I wrote to Google Play support, who sent me to you, then to Microsoft support, but still nothing.I am writing to you once again asking for help. I noticed a few players who bought something and didn't get the content and their money was taken.I would like to know where exactly I should write about the loss of money and the problem with purchases in Minecraft. I hope that some update with bug fixes will mean that I will get the package in my hands and I won't have to run to the bank to get my money back because I know that something may have crashed in the system. I really appreciate you, the great team building the Minecraft community. This is my last hope.

      RegardsĀ 

            SakuTVUwU SakuTVUwU
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