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  1. Minecraft (Bedrock codebase)
  2. MCPE-183232

Cannot purchase or claim marketplace items

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    • Icon: Bug Bug
    • Resolution: Duplicate
    • None
    • 1.21.10.24 Preview, 1.21.0, 1.21.1 Hotfix
    • None
    • Unconfirmed
    • Multiple

      Attempting to purchase marketplace items, including Character Creator items, brings up an error: "Sorry, we were unable to complete your purchase. Maybe check your internet connection?". This happens on every WiFi I have tried, including mobile data, and on every device I have tried (Windows 11, Android, OpenSUSE Linux). I have checked multiplayer settings and have suggested WiFi speed.

      Of note is that the items are now sorted by price lowest-to-highest, which was not the case before and there is no way to change it.

      This happens on both release and beta versions.

        1. Screenshot_20240622_193431.png
          490 kB
          Siân Kane
        2. Screenshot_20240622_193523.png
          450 kB
          Siân Kane

            inecinda Siân Kane
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              Created:
              Updated:
              Resolved: