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  1. Minecraft (Bedrock codebase)
  2. MCPE-177220

Windows Audio Service conflicts with Minecraft

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    • Icon: Bug Bug
    • Resolution: Duplicate
    • None
    • 1.20.60.21 Preview, 1.20.41 Hotfix
    • None
    • Unconfirmed
    • Windows

      Problem Description
      1. When the Windows Audio service is turned on, opening Minecraft will be stuck at 40% and then crash (as shown in Picture1)
      2. Disable the Windows Audio service (as shown in Picture2), and Minecraft can start normally.

      Methods I have tried
      1. I have tried updating or restoring the old audio driver, but still cannot solve the problem.
      2. I suspected that it was a problem with the Windows update patch, but found that the old update had been integrated with the system and could not be uninstalled. I updated to the latest version of Windows, but it still cannot be solved.
      3. Tried running the Windows troubleshooter, but still can't solve it.

      Note
      1. I have asked Microsoft for help, but the Microsoft technician said to contact Minecraft Feedback.(See Picture 3, for English translation, see Picture 4)

      2.  I have also asked Minecraft Feedback for help, but the Minecraft Feedback said to report it at bugs.mojang.com. (See Picture 5)

      3. Audio: Realtek ALC255 (ALC3234).

        1. Picture5.png
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        2. Picture4.png
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        3. Picture3.png
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        4. Picture2.png
          Picture2.png
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        5. Picture1.png
          Picture1.png
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            RemyYYZ RemyYYZ
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              Created:
              Updated:
              Resolved: