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  1. Minecraft (Bedrock codebase)
  2. MCPE-173831

Can't move worlds to new phone , error when moving worlds to games folder

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    • Icon: Bug Bug
    • Resolution: Duplicate
    • None
    • 1.20.12 Hotfix
    • None
    • Unconfirmed
    • Android

      Hello, I play minecraft bedrock.
      I used to play on a Samsung A31 phone, switched to a new Samsung S22 phone. On the last phone, I created worlds that are important to me and wanted to transfer them to a new phone (Samsung S22). The file transfer went well, the world files went well too. It only remained to place the worlds in the minecraftWorlds folder, but when I tried to do this, it gave an error. I did it all in the "file manager +", since the built-in file manager did not have access to the data folder, with the help of which it was necessary to find the minecraft folder with worlds and other.
      On the old device with the same file manager, everything was fine, it turned out to move worlds, copy them.
      >"Photo"
      I wrote to Microsoft support, they advised me to copy the com.mojang folder from the old phone, I did it, transferred it to the new phone (the folder was with worlds and other data).
      I tried to connect these folders, but another error came up, where it was written "permission denied".
      I wrote to Microsoft support again, they answered me that I need to use the file manager that was installed on it. But as I said, the official file manager simply does not see the data folder, which means I cannot access the games folder and so on.
      Versions on two phones converge, namely this 1.20.01
      I tried to restore the worlds using the .mcworld postscript, having previously made a zip file from the folder. But minecraft crashes when loading the world .
      Initially, I moved all the files of the old phone using a usb wire, everything was transferred well, except for minecraft, in which there were no worlds, I also had a folder with copies of the worlds from the last phone, they were transferred crookedly, that is, there was only the name of the world and a picture .
      Therefore, I transferred the worlds separately using SHAREit. Everything was transferred well, but the new worlds also could not be placed in the minecraftWorlds folder and loaded using the .mcworld subscript.
      I used other file managers, where the data folder was displayed, but still gave an error.
      My files were not damaged or lost, the files are currently on my previous Samsung A31 phone and on the current Samsung S22, in which I just cannot move the files to the minecraftWorlds folder. I found a life hack with which you can move files inside the data folder, but they do not go to the minecraftWorlds folder. I get a message that the "file operation is not supported". And accordingly, I cannot move the files myself, even the mcworld subscript does not help. Cloud storage for WORLDS was not available on my devices. I repeat once again that the WORLDS are WHOLE, they simply do not move to minecraft. Please help me .I ask you to explain how can I move files to the minecraftWorlds folder in a way that works on my Samsung S22 device, without any cloud storage and other things. I repeat once again, WORLDS ARE ON MY SMARTPHONE  .I am hope for your help .In minecraft support, they told me to move the location of the files .
       I moved the storage location and in both cases the worlds do not appear 
      Also in "Application" and in "External" I can't move the worlds to the games folder, which means I can't move them to the minecraftWorlds folder .File hosting shows "File operation not supported" 
      or just a mistake . Please help me fix this error so that I can move the worlds to the minecraftWorlds folder. Or maybe there is a program or a site where I could download my worlds, because they are on the last phone and work 
      Then they wrote to me to try to transfer the files on the computer .
      I have tried this. As a result, when I transfer worlds beyond the games folder, an error pops up. I did it on a laptop, well, I think there is not much difference. 
      After that, I was advised to write here, looking for this problem here . But I couldn't find it, that's why I'm writing
      My mistake was marked as a "duplicate", although in those problems in which the Bot pointed out to me, it is generally said that the cleaning affects the worlds. But I have another problem!
      The problem that was described in the ticket in which you pointed out to me does not match mine. THE WORLD FILES ARE ON THE DEVICE, They just don't move to the games folder! The problem that I described in my ticket is different!
      Please help me to move the worlds considering all this experience. .Or eliminate this error that pops up when moving files to the games folder

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