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  1. Minecraft (Bedrock codebase)
  2. MCPE-168631

Can't log in to Microsoft account, tried everything and still happens (Nintendo Switch)

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    • Icon: Bug Bug
    • Resolution: Duplicate
    • None
    • 1.19.70
    • None
    • Unconfirmed
    • Nintendo Switch

      I am experiencing issues with Minecraft Bedrock Edition for Nintendo Switch. The game is very broken that I cannot log in to my Microsoft account. It always happens. EVERY. SINGLE. TIME. Additionally, I have noticed that Minecraft Pocket Edition doesn't have this error than the Switch edition.

       

      When I try to log in to my Microsoft account in the game, I am presented with an error message stating that there was a problem, and should restart the game. (Session invalid. Please restart the game.) This has been happening consistently and has prevented me from accessing my online world and other Microsoft-related features.

       

      Furthermore, the gameplay experience on the Switch edition of Minecraft Bedrock is extremely laggy and buggy. I have noticed that this is not the case on Minecraft Pocket Edition, which runs much more smoothly.

       

      I have tried restarting the game and my Switch console, but this has not resolved the issue. I believe that there may be an issue with the game's online functionality, and I would appreciate any assistance in resolving this problem. The game crashes when you try to close it.

       

      Steps to Reproduce:

      (Should have already logged into the Microsoft account)

      Open Minecraft Bedrock Edition for Nintendo Switch.

      Wait.

      Receive error message stating that the Session was invalid and should restart the game.

      Experience laggy and buggy gameplay after, and unable to join servers.

      Expected Result:

       

      I should be able to log in to my Microsoft account and access online features in Minecraft Bedrock Edition for Nintendo Switch. Plus join friends and servers.

       

      Actual Result:

       

      I cannot log in to my Microsoft account and the gameplay experience is extremely laggy and buggy. Minecraft Pocket Edition runs better than the Switch edition.

       

      Additional Information:

       

      Nintendo Switch console is up to date with the latest software version.

      I have a stable internet connection with no issues on other devices.

      I have tried deleting and re-downloading the game, but the issue persists.

       

      Since I can't upload the video of the error, here is the link to the two. https://drive.google.com/file/d/1G-Jsc9avNLy_frcaxCvER2mSm-Hiqpa4/view?usp=drivesdk https://drive.google.com/file/d/1FykvCOvzFFM7ua0avlKsDLNV8FrBB92-/view?usp=drivesdk 

            thebugcatcher_1 thebugcatcher_1
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              Created:
              Updated:
              Resolved: