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  1. Minecraft (Bedrock codebase)
  2. MCPE-160679

Marketplace content cannot be downloaded or the Marketplace does not load content correctly

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    • Icon: Bug Bug
    • Resolution: Duplicate
    • None
    • 1.19.20
    • None
    • Unconfirmed
    • Nintendo Switch

      Explaination of the bug:

      The Marketplace doesn't load content correctly or very very slow which leads to an error when trying to interact with Marketplace content. I cannot download any content such as resource packs or put on any skins as they don't apply correctly for some reason or the content does say downloading, then it hits an error and it stops / restarts the download sequence. Even on a very good internet connection (5G Bandwith) this keeps happening. I have no possible solution nor explaination on how to fix this.

       

      Expected results:

      Marketplace should complete downloading content and properly apply skins to the account.

      Observed results:

      As mentioned above the markeplace does not finish downloads nor applies skins* (*sometimes).

      Steps how to reproduce:

      1. Launch Minecraft on the Nintendo Switch
      2. Open the Marketplace and observe the loading time
      3. Sometimes a gray box with no text and a red exclamation mark appears
      4. Try downloading Marketplace content
      5. See if download fails / restarts
      6. See if resource packs even show names in the settings screen (can happen on multiple platforms sometimes too)
      7. Look for the error message that with a button to abort it when in the Marketplace content section
      8. Observe your Minecoins as the keep showing 0 coins and then your amount (I do not know why).

       

      Link to twitter post (with a video attached):

      Twitter Post with video @LOLOX_HD

            LOLOX_HD LOLOX_HD
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              Created:
              Updated:
              Resolved: