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  1. Minecraft (Bedrock codebase)
  2. MCPE-15927

Won't sign into Xbox Live Account

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    Details

    • Type: Bug
    • Status: Resolved
    • Resolution: Cannot Reproduce
    • Affects Version/s: 0.15.0
    • Fix Version/s: None
    • Labels:
    • Confirmation Status:
      Unconfirmed
    • Platform:
      Tablet - iOS - iPad Mini

      Description

      I attempt to sign into Xbox Live using the "Sign In" button on the home screen of Minecraft Pocket Edition. A new window pops open and it says "Make sure you're online, then try again. We can't connect right now." There are options to "Try Again" and "Close". I try the "Try Again" button and the same message pops back up. If I hit close a box pops up and says "We tried to sign you in to your Xbox Live account, but something went wrong. If you play without signing in you won't be able to see your friends list, earn achievements, join Realms, or play online on Xbox Live."

      The iPad is connected and online; I can use all other internet apps without a problem. I have a valid Xbox Live Gold account that I use everyday.

      Also I searched for this issue but it was only listed for Android from what I found so I am entering it here for iOS with all of the details I can find. Also I have tried the "Region" change trick that android users have had some success with where you change your region to another one then change it back after forcing close the app without success. Nothing I do fixes this.

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            • Reporter:
              firesfate Cameron M. Blankenship
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              Dates

              • Created:
                Updated:
                Resolved: