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Bug
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Resolution: Duplicate
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None
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1.18.31
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None
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Unconfirmed
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iOS
I'm unable to download new purchases from the marketplace in Minecraft 1.18.31 on a 6th generation iPad running iPadOS 15.4.1.
I had previously been able to download purchases.
The issue started when I purchased a new world ("Skyblock Space Wars"):
- I saw the "Purchase in progress. This shouldn't take long." dialog.
- I clicked on the "Download" button next to the world.
- I clicked on the "Download" button in the confirmation modal.
- I saw the download progress modal - "Step 1 of 2 - Downloading Content" - but the progress bar never moved and the modal never updated.
- I clicked the 'X' to close the modal.
Now:
- In Marketplace > My Content > Owned, I see the world with the status "Downloading..." but the download never proceeds or completes.
- I'm unable to download other purchases, including worlds and texture packs. I get the same behavior for the other purchases as I do for the first world above.
Things I've tried unsuccessfully:
- Waiting. (It's been several days. This isn't a temporary marketplace outage.)
- Connecting to different wifi networks and ensuring we have Internet access.
- Restarting Minecraft.
- Logging out and logging back in.
- Restarting the iPad.
- Clicking the "Restore" button on the world. (It showed the "Restoring your purchases!" dialog, but it didn't change anything.)
- Changing my avatar. (Someone suggested this could fix marketplace problems.)
Things I haven't tried:
- Reinstalling Minecraft. (I'm worried we'll lose our worlds. My son will lose his mind if that happens.)
Other observations:
- When I first start Minecraft, the marketplace button is disabled for several seconds and has a red exclamation mark next to it. After several seconds the red exclamation mark disappears and the marketplace button is enabled. I don't see this happen on our other devices.
- duplicates
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MCPE-153599 Certain content in the Marketplace shows an "Update" button instead of a "Create this World" button, and pressing the button doesn't work
- Resolved