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Bug
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Resolution: Fixed
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None
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1.19.20.20 Preview, 1.18.33 Hotfix, 1.18.32, 1.19.0.30 Beta, 1.19.0.20 Beta, 1.18.30.26 Beta, 1.18.30.33 Preview, 1.18.30.32 Beta, 1.18.12 Hotfix, 1.18.30, 1.18.31, 1.19.1 Switch, 1.19.0, 1.19.2 Hotfix, 1.19.10, 1.19.11 Hotfix, 1.19.20, 1.19.21 Hotfix, 1.19.22 Hotfix, 1.19.30, 1.19.31 Hotfix, 1.19.41, 1.19.50, 1.19.51, 1.19.63, 1.19.73, 1.20.0, 1.20.1 Hotfix, 1.20.12 Hotfix, 1.20.15 Hotfix, 1.20.51 Hotfix, 1.21.1 Hotfix
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None
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Confirmed
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Multiple
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757976, 390611, 947162, 1162988, 1164146
This report was used to gather all reports of stuck Marketplace updates. (A "stuck update" situation is indicated if the Marketplace page for your title has an Update button near the upper right corner that never goes away. Clicking the button appears to download the title but nothing gets updated and the button doesn't change names as it is supposed to.)
The issue was not caused by a bug in Minecraft, we have just been handling it here for convenience. The root problem has now been addressed and corrected. As of our last update from the Microsoft Store, there was still one title (Lucky Sky Block by Fall Studios) that needed to be fixed, and that will happen in due time. Since no additional titles have been reported for some time, we are resolving this report as Fixed.
Going forward, if a problem like this should happen again, please create a new bug report stating that you have a stuck Marketplace update and mention the exact title and creator name for the content you're trying to download, plus the platform you're using.
Steps to reproduce:
- In Minecraft (Bedrock), download a world template. (Tested with Wildlife: Arctic by Pixelheads, available via RealmsPlus).
- Notice that the Download button changes to Update instead of Create this World.
- Click the Update button. Notice that the dialog tells you it's going to download the update, but that doesn't happen.
- Return to the main menu. Click Play, then Create New. Notice that the world does not appear in the list of world templates you can use.
Expected results:
After downloading the world template, its Marketplace page button should read Create this World. You should also be able to create a world from the template on the Create New World screen.
Observed results:
The template's Marketplace page button reads Update and the template is treated as downlevel. You cannot use it or update it.
Additional technical information:
On Windows, the template pack can be found in %LocalAppData% under LocalState\premium_cache\world_templates and (what I presume is) the current catalog information can be found in LocalCache\minecraftpe\DownloadTemp\update_history.json. For the tested Wildlife: Arctic template, the downloaded template's manifest.json file defines it as version 1.0.6 while the update_history.json file says it should be version 1.0.8. This presumably causes the Marketplace button to be rendered with the Update label and disqualifies the downloaded template from being used.
Original description:
So I've had the Superheroes map for a while and I recently noticed it had an update (Which I assume fixed the bugged boss fight) However I can't even confirm my suspicions as the game will not let me update it ON ANY PLATFORM. I tried both my PC and my phone to no avail. When I try to update it, it shows a pop up says that I will need to download the map to my device. When I select download it closes that pop up and nothing happens. Occasionally It will look like it downloads but when it gets back to the Maps details, it still says it needs to update.
- is duplicated by
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BDS-16803 Will not allow me to download
- Resolved
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BDS-16861 Minecraft marketplace content doesn't want to install nor show that its downloading at the top
- Resolved
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BDS-16925 cant download resources from my account on PS5
- Resolved
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BDS-16956 Gendry's Tavern update error
- Resolved
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BDS-17025 City Life by PixelHeads not updating
- Resolved
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BDS-17228 Sky cube world by King Cube not updating on iPad version
- Resolved
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BDS-17268 Can not play craftable lucky block world template
- Resolved
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BDS-17331 Updates not working
- Resolved
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BDS-17408 I can't install marketplace DLC's, Skins, Texturepacks or Mash -Up - Packs
- Resolved
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BDS-17439 Mooncraft Issue
- Resolved
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BDS-17672 Minecraft Marketplace item is stuck at downloading.
- Resolved
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BDS-17960 update on mash-up packs doesn't do anything, can't play map
- Resolved
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BDS-18706 Marketplace error - again
- Resolved
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MC-254872 Download fails
- Resolved
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MCPE-153261 My downloads aren't downloading
- Resolved
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MCPE-153631 Will not download or play world after purchasing, skin will work but game will not
- Resolved
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MCPE-153641 Will not allow me to download anything
- Resolved
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MCPE-153642 Can’t update my worlds/resource packs
- Resolved
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MCPE-153665 Minecraft marketplace items won't update
- Resolved
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MCPE-153666 Minecraft marketplace items won't update and gets stuck
- Resolved
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MCPE-153689 DLCs in Marketplace is not updating anymore
- Resolved
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MCPE-153690 Minecraft Marketplace Items Begin Updating, But Does not make Progress
- Resolved
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MCPE-153723 Purchases in the Minecraft Marketplace wont update
- Resolved
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MCPE-153728 Minecraft recourse packs fail to download
- Resolved
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MCPE-153743 Cannot update in Marketplace
- Resolved
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MCPE-153889 Game either crashes or is on an infinite "importing" screen
- Resolved
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MCPE-153905 Most of my texturepacks are not installing and sometimes will crash the game.
- Resolved
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MCPE-154208 Failed update
- Resolved
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MCPE-154301 I can't get foundation pack and dragon pack at the marketplace
- Resolved
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MCPE-154609 Marketplace isn't downloading purchases
- Resolved
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MCPE-154620 Downloading not moving for 30 mins
- Resolved
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MCPE-154714 Minecraft Star Wars
- Resolved
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MCPE-154770 Maps dont download
- Resolved
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MCPE-154827 Update button doesn’t work
- Resolved
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MCPE-154862 a bug with my download
- Resolved
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MCPE-154996 Texture packs need to be downloaded but wont download
- Resolved
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MCPE-155021 DCL's Not downloading
- Resolved
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MCPE-155024 Purchases from marketplace are not loading.
- Resolved
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MCPE-155087 Master chief mashup doesn't download
- Resolved
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MCPE-155104 Can't Downloading Music Pack On Market Place
- Resolved
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MCPE-155132 World purchase won't download
- Resolved
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MCPE-155163 we cant download texture pack from the marketplace
- Resolved
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MCPE-155169 Marketplace content issue
- Resolved
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MCPE-155184 minecraft marketplace isnt working properly
- Resolved
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MCPE-155221 Marketplace downloading issue
- Resolved
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MCPE-155322 Marketplace Download Bug
- Resolved
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MCPE-155324 Can't download Marketplace content since 1.18.30 update
- Resolved
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MCPE-155504 Buy a texture, however the download does not progress
- Resolved
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MCPE-155522 Do not download my minecraft music
- Resolved
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MCPE-155536 Downloading issue
- Resolved
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MCPE-155574 content packs dont download
- Resolved
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MCPE-155592 Marketplace Infinite Downloading Bar
- Resolved
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MCPE-155630 Can't download anything
- Resolved
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MCPE-155650 Can’t download packs on Xbox
- Resolved
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MCPE-155684 Xbox series x/s, Items from marketplace never import even after restart
- Resolved
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MCPE-155688 cant download purchased plastic texture pack
- Resolved
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MCPE-155722 maps do not download
- Resolved
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MCPE-155735 when in the marketplace to update packs you own, they wont update
- Resolved
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MCPE-155797 Minecraft "music" from marketplace wont download.
- Resolved
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MCPE-155841 Unable to update Worlds & Texture packs from the marketplace.
- Resolved
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MCPE-155933 Jurassic WORLD TEMPLATE will not download on ios
- Resolved
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MCPE-156034 Purchased items from marketplace will not download
- Resolved
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MCPE-156060 Marketplace downloads do not work.
- Resolved
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MCPE-156148 Minecraft marketplace game bugged, stuck in update loop
- Resolved
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MCPE-156192 Unable to download new purchases from marketplace. "Downloading..." but never proceeds or completes.
- Resolved
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MCPE-156338 purchased app (mutant mobs) is not downloading
- Resolved
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MCPE-156430 We bought the Weapons 3.0 world and it is stuck in download.
- Resolved
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MCPE-156523 Many of market place worlds is freezing and I can't download them again
- Resolved
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MCPE-156555 Downloading a Texture Pack made by Mojang issue
- Resolved
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MCPE-156582 Market place texture pack (conquest reforged) won't donwload.
- Resolved
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MCPE-156585 I can’t download anything from the marketplace
- Resolved
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MCPE-156619 Marketplace: Purchased Content Issue
- Resolved
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MCPE-156788 Halloween mash-up pack and Grid Runners world not downloading in Marketplace
- Resolved
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MCPE-156887 DLC pack cannot download
- Resolved
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MCPE-156932 Marketplace items stuck at downloading
- Resolved
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MCPE-157293 "Rising City" on Marketplace will not update
- Resolved
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MCPE-157338 Error downloading Marketplace content
- Resolved
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MCPE-157461 Download not starting!
- Resolved
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MCPE-158010 Download issues
- Resolved
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MCPE-158024 Some things from the marketplace won't download
- Resolved
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MCPE-158367 Downloading not working
- Resolved
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MCPE-158514 市集故障 Store malfunction
- Resolved
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MCPE-158589 minecraft marketplace wont download worlds
- Resolved
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MCPE-158610 Random bug not allowing xbox players to download stuff from the marketplace
- Resolved
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MCPE-158820 Store Downloads stuck
- Resolved
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MCPE-158843 Marketplace Bedrock won't finish downloading store item
- Resolved
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MCPE-158845 can't update template worlds
- Resolved
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MCPE-158868 Having trouble connecting to Marketplace message.
- Resolved
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MCPE-158878 im trying to update a map on the marketplace and its not working after i was done downloading the update it still showed up as it needed to update the map is called weapons 3.0
- Resolved
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MCPE-158915 Importing a minecraft template does not work at all
- Resolved
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MCPE-158947 Market place downloads not downloading
- Resolved
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MCPE-158970 Issue world purchase but can't join because it says it needed to be updated
- Resolved
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MCPE-158985 Prestonplayz craftable houses
- Resolved
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MCPE-158992 Downloading something on the market place won't download as progress bar won't fill, and pressing cancel softlocks the game
- Resolved
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MCPE-159003 Can't download maps in minecraft win10 edition
- Resolved
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MCPE-159077 I bought a word from the marketplace and it will never load
- Resolved
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MCPE-159086 Mooncraft world template stuck on update - cannot download or create
- Resolved
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MCPE-159095 Dosen’t download addon and stay at zero on download screen
- Resolved
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MCPE-159124 Realms Marketplace Downloads NOT DOWNLOADING
- Resolved
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MCPE-159177 Non-Skin Marketplace content failing to download
- Resolved
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MCPE-159179 Content not Updating
- Resolved
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MCPE-159233 Downloading Purchased Content Failure
- Resolved
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MCPE-159323 the commodity that I buy in the marketplace is not work
- Resolved
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MCPE-159379 Star Wars mash up
- Resolved
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MCPE-159423 Minecraft trouble connecting to Marketplace
- Resolved
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MCPE-159843 When I purchase something from the marketplace it won't download
- Resolved
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MCPE-159906 Spongebob DLC not downloading
- Resolved
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MCPE-159949 One of your world templates is broken on ps4
- Resolved
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MCPE-159979 Blocked Music Pack
- Resolved
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MCPE-159999 I recently purchased weapons 3.0 on my Xbox one x however after I downloaded it I sayes there is an update and everytime I press update it send me back to the store and tells me to update
- Resolved
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MCPE-160076 Can't Download RTX Maps in the Marketplace
- Resolved
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MCPE-160142 Spongebob dlc wont download
- Resolved
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MCPE-160178 Owned worlds are not updating
- Resolved
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MCPE-160246 Broken marketplace and skin editor
- Resolved
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MCPE-160338 Wildlife Arctic does not launch, says there's a download but doesn't download
- Resolved
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MCPE-160668 I cannot play the survival games mash up
- Resolved
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MCPE-160672 Marketplace Install Bug
- Resolved
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MCPE-160679 Marketplace content cannot be downloaded or the Marketplace does not load content correctly
- Resolved
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MCPE-160747 Purchased worlds will not download
- Resolved
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MCPE-160761 Marketplace Problems For Real!!!
- Resolved
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MCPE-160780 Marketplace content will not download properly when downloading or updating
- Resolved
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MCPE-160895 Bedrock ( Nintendo Switch ) will not download or update resource packs
- Resolved
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MCPE-160943 When I go to my texture packs it says it’s updating but it’s stuck and says downloading and won’t progress
- Resolved
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MCPE-160959 I can't download a map purchased from the minecraft store
- Resolved
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MCPE-161020 l-0 problem
- Resolved
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MCPE-161095 i cant download minecraft world- nintendo switch
- Resolved
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MCPE-161147 where having trouble connecting to the marketplace right now please try again later!
- Resolved
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MCPE-161313 When i try to update minecraft market place world when i press update nothing happens it gets me out of update menu
- Resolved
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MCPE-161382 marketplace updating bug
- Resolved
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MCPE-161430 Not able to download music from marketplace
- Resolved
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MCPE-161580 Marketplace Downloading Is 0/100 Forever (Fixed in 1.21)
- Resolved
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MCPE-161784 OP Traders Expansion not updating.
- Resolved
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MCPE-161900 Unable to download content in Marketplace
- Resolved
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MCPE-161913 Purchased Marketplace world is stuck Downloading.
- Resolved
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MCPE-162126 maps textures and world's won't update or download
- Resolved
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MCPE-162236 Minecraft for Windows Marketplace Issue
- Resolved
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MCPE-162737 "Download" ui gets stuck and content cannot be downloaded.
- Resolved
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MCPE-163288 Purchased worlds will not download
- Resolved
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MCPE-164264 Minecraft xbox 1 edition isn't updating world template content
- Resolved
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MCPE-164299 downloading maps
- Resolved
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MCPE-164318 Not downloading content
- Resolved
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MCPE-164381 minecraft market place will not load
- Resolved
-
MCPE-164504 Marketplace packs wont download
- Resolved
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MCPE-164505 Fail to download a world I paid for
- Resolved
-
MCPE-164539 Unable to download Music Pack from Marketplace
- Resolved
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MCPE-164768 My PURCHASED packs are unplayable
- Resolved
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MCPE-165304 Marketplace downloading bar will not progress
- Resolved
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MCPE-165406 marketplace download issue
- Resolved
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MCPE-165519 Not able to download any map from market place
- Resolved
-
MCPE-165539 I can't download anything from marketplace since today.
- Resolved
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MCPE-165569 Marketplace not showing when open It form a world
- Resolved
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MCPE-165746 Marketplace mash-up can not be updated and created
- Resolved
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MCPE-165775 Marketplace packs not downloading
- Resolved
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MCPE-165777 LittleBigPlanetTM Mash-up doesn't update at PS5
- Resolved
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MCPE-168150 World Update not completing
- Resolved
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MCPE-168210 No purchases or updates will download
- Resolved
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MCPE-169785 Market place worlds won’t update
- Resolved
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MCPE-169786 Market place worlds won’t updat
- Resolved
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MCPE-171696 The content I bought in the marketplace isn't updating
- Resolved
-
MCPE-172809 Market place purchases not downloading
- Resolved
-
MCPE-173581 Marketplace map could not be updated
- Resolved
-
MCPE-174277 Marketplace won't download
- Resolved
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MCPE-174478 Minecraft SpongeBob won't download
- Resolved
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MCPE-174715 Can't download templates from marketplace
- Resolved
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MCPE-174964 Marketplace Maps Continue to Say "Update"
- Resolved
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MCPE-177890 Wild Animals (by Nitric Concepts) keep asking for update
- Resolved
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MCPE-183540 Nitric concepts wild animals stuck in update
- Resolved
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WEB-5687 Minecraft Star Wars Pack (with world template) downloadsize 0kb
- Resolved
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WEB-6066 World's Will not download
- Resolved
- relates to
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MCPE-189353 Mutant Mob Pit in the Marketplace shows an "Update" button instead of a "Create this World" button, and pressing the button doesn't work
- Open
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MCPE-189260 The add on "Angry Dragon" is unable to be downloaded
- Reopened
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MCPE-184845 PrestonPlayz Planet in the Marketplace shows an "Update" button instead of a "Create this World" button, and pressing the button doesn't work
- Open
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MCPE-188351 Stuck Marketplace update
- Open
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MCPE-54531 Content in the Marketplace stuck on "Downloading"
- Resolved
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MCPE-156172 Purchased pack shows "Update" button rather than "Create This World" button, and the button does not work
- Resolved