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  1. Minecraft (Bedrock codebase)
  2. MCPE-153488

I can't sync my data with the cloud in xbox series x

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    • Icon: Bug Bug
    • Resolution: Duplicate
    • None
    • 1.18.12 Hotfix
    • None
    • Unconfirmed
    • Xbox

      I can't sync my data with the cloud in xbox series x, i have 0x83860012 error code, but i can play without any problem in my old xbox one s. I have tryed all with the xbox series x, but nothing has worked. Minecraft is the unique game with this problem. Thanks for your help.

      The error has chnged since i wrote for last time, now say that "the world is not totally synced or has been corrupted. Try to play this world in other console where the world is well and try to migrate it again."

       

      Steps to Reproduce:

      1. Install Minecraft Bedrock Edition in Xbox Series X.
      2. Open de game.
      3. Press "play" button.
      4. Save data appears balck and white as in the capture and with less information that the save data of xbox one s as in the capture.
      5. Try to play my world "Pitoria Berri" in xbox serie x.
      6. Appears the error message of the capture: "the world is not totally synced or has been corrupted. Try to play this world in other console where the world is well and try to migrate it again."

      Observed Results:

      1. I can't start playing in my world of xbox one s i my new console xbox series x, appears the error message of the capture: "the world is not totally synced or has been corrupted. Try to play this world in other console where the world is well and try to migrate it again."

      Expected results:

      1. The game syncs correctly in xbox series x.
      2. The save data appear in color with all information (1.6 Gb).
      3. I try to play my world "Pitoria Berri" and it works correctly

        1. Error message in Xbox Series X.jpg
          796 kB
          Aitor Alvarez
        2. Xbox One S Save data.jpg
          6.82 MB
          Aitor Alvarez
        3. Xbox Series X Save data.jpg
          4.88 MB
          Aitor Alvarez

            Aparrakatxa Aitor Alvarez
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              Created:
              Updated:
              Resolved: