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  1. Minecraft Launcher
  2. MCL-20375

Can't Log in - Says I need something in my microsoft account

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    • Icon: Bug Bug
    • Resolution: Awaiting Response
    • None
    • 2.2.7264 (NEW Windows App)
    • None
    • None
    • Unconfirmed

      Minecraft Launcher is currently not available in your account. Make sure you are signed in to the Store and try again. Here's the error code, in case you need it: 0x803F8001

       

      I bought a new laptop, tried to install the game.  It installed and when I clicked "play game" it gave me the above error.

       

      I am unsure what version it is affecting with minecraft.  I cannot get that far into the game to get a version.  It dies on launch

      I am on win 10 home 19043.  no updates pending.  

       

      I uninstalled minecraft, rebooted, reinstalled minecraft and have the same error.  When I go to my microsoft store it says it is installed and it opened up with me being logged into my store.  I talked with someone in chat from minecraft and they gave me a link to an "alternative" download which gave me the same installed I started with.  I did try it.. it just didn't work

       

      Why does this need the store to launch! 

            Unassigned Unassigned
            Mordain68 Brian Howick
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              Created:
              Updated:
              Resolved: