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  1. Minecraft (Bedrock codebase)
  2. MCPE-142692

Minecraft freezes constantly on Xbox

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    • Icon: Bug Bug
    • Resolution: Fixed
    • 1.19.63
    • 1.19.40.22 Preview, 1.19.40.21 Preview, 1.18.10.21 Beta, 1.18.0.27 Beta, 1.17.10, 1.17.30, 1.17.32, 1.17.34, 1.17.40, 1.17.41 Hotfix, 1.18.0, 1.18.1 Hotfix, 1.18.2 Hotfix, 1.18.12 Hotfix, 1.18.31, 1.19.31 Hotfix, 1.19.40
    • None
    • Community Consensus
    • Xbox
    • 661065

      Hello, after playing for about 5 to 10 minutes Minecraft starts freezing randomly in our XBOX series X and XBOX one X as well.

       

      this started happening after the last update and there is no workaround.

       

      We worked with Microsoft in all the necessary troubleshooting like resetting, restart, removing the game, even a factory reset of the XBOX, but the issue still is there.

       

      Microsoft team recommended to create an issue with Mojang to see if this is widespread and if there is a fix available soon.

       

      Attached you can find a video of the issue happening all the sudden and only by pressing the xBox button in the remote the issue gets solved for a little bit.

       

      video https://drive.google.com/file/d/1A6_Cqzr5RZQJrPJIh-5PU3NpwbIQJa5-/view?usp=sharing

       

      Thanks in advance, 

       

      Hermann

       

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            Melaza77 Hermann Schuster
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              Created:
              Updated:
              Resolved:
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