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  1. Minecraft (Bedrock codebase)
  2. MCPE-136976

Marketplace app - not downloading

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    • Icon: Bug Bug
    • Resolution: Invalid
    • None
    • 1.17.10
    • None
    • Unconfirmed
    • Xbox

      Purchased marketplace app "survival raft" and it charged our accounts, but did not download. We have a family account and both of my daughters tired to purchase the app under their user accounts and both were charged the fee, but the app was not available to be downloaded / or added to their inventory.

      Contacted Microsoft support for Xbox (service request # 1526524421) and was told to contact Minecraft support to have the issue resolved. Thank you!

            SEA4Life Erika G
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              Created:
              Updated:
              Resolved: