My son plays minecraft bedrock and when he logs into the Realm it crashes minecraft and goes back to the xbox main screen. If we try to play on PC it crashes minecraft and returns to desktop. If we try on android it lets him in but all we see is a gray screen with controls. nothing every loads. If we try to move it (it has existing coordinates) then the coordinates all go to zero then the 2nd coordinate (Y?) starts moving quickly negative until we get a "disconnected" error. The realm works with our other accounts.