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  1. Minecraft (Bedrock codebase)
  2. MCPE-127977

Purchased pack will not download

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    • Icon: Bug Bug
    • Resolution: Incomplete
    • None
    • 1.16.221 Hotfix
    • None
    • Unconfirmed
    • Nintendo Switch

      FYI: I selected a version above because this forced me to choose one, but I do not know what is the correct answer or how to find it. 
      Purchased “Star Wars” by Minecraft for the Nintendo Switch. Coins were deducted and purchase complete. The program closed because of an error before I could download it. Now I go to my packs tab and it is listed there, but instead of a download button it says the price. I have tried to purchase it again multiple times but each time it says the purchase could not complete and something went wrong, check internet connection. I have since made another purchase that worked right and I was able to download it. So something happened with the Star Wars purchase. It recognizes that it is one of my packs, but thinks I still need to purchase it, but when I click to purchase it gives me an error (I am assuming because I have already purchased, but I have no way to force anything to delete and start over). 

            rachelstewart10 Rachel Stewart
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              Created:
              Updated:
              Resolved: