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Bug
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Resolution: Invalid
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None
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0.13.0
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None
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Unconfirmed
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Windows
I purchased this game and last night when I was playing it crashed. Now when I open Minecraft Windows 10 Edition it is telling me that I have to buy it.
I have uninstalled the app. Then I went to install from the windows apps store it tells me I own it. I then install the app the open it. Then inside the app it still showing me Buy Minecraft.
I then click on Buy Minecraft and it brings me to Microsoft login and I put in my PW and it shows:
You already own this
You can only have one copy on your account.
PUR-UserAlreadyOwnsContent
jQ+XTOpk5UqK0Vx0.1.8
2015/12/10 - 00:18:15 UTC
Please help I have spent 4 hours on the phone with Microsoft and have gotten nowhere.
So far all I have got is that is not the OS.
Thank you,
Michael