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Bug
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Resolution: Invalid
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None
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1.16.201 Hotfix
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None
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Unconfirmed
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iOS
Somehow a different account was assigned to the app that I bought on the app store:
Gamertag: RegencyBuckle60
with name Steve
We didn't pay too much attention to this but it was impossible to add friends through nametag and no online friends appear. Also, it was impossible for other people to add me as a friend.
In order to see the issue, I clicked Manage Account and was redirected to add my Microsoft account, which I did. After doing this, the app generated a new Gamertag, and RegencyBuckle60 disappeared completely. This did not solve our issue, it is still not possible to access the aforementioned features, even with a new gamertag. Does this mean that my account was hacked?
The issue is similar to the one reported: MC-208778 but for some reason, because it is written in Spanish you 'washed your hands' and decided not to help the user.