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  1. Minecraft (Bedrock codebase)
  2. MCPE-118645

I open minecraft and get a frozen red screen flashing!!!

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    • Bug
    • Status: Resolved
    • Resolution: Duplicate
    • 1.16.201 Hotfix
    • None
    • None
    • Unconfirmed
    • Windows

    Description

      When I open Minecraft windows 10, the mojang logo appears and right after the screen is frozen red and flashing, I tried to go back to previous versions and it worked, but when I update to the latest version it gives this error. I have already reported with support from microsoft and they were unable to resolve it, and they told me to contact you directly from mojang, I have already updated all my drivers, I have reinstalled it, I have put it as high performance, I have done practically everything. Please help me I paid for the game and I have full right to play, if the problem is not solved I want a refund.

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              Puudin Erick Levi
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                Updated:
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