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  1. Minecraft (Bedrock codebase)
  2. MCPE-11679

Win10 0.13.0 cannot be opened

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    Details

    • Type: Bug
    • Status: Resolved
    • Resolution: Duplicate
    • Affects Version/s: 0.13.0
    • Fix Version/s: None
    • Labels:
      None
    • Confirmation Status:
      Confirmed
    • Platform:
      Windows 10 - PC

      Description

      I cannot open Minecraft Windows 10 edition 0.13.0. The Game just show me the Mojang logo screen and then quit on its own. All it show is the picture below.
      My computer is Acer 5750G with the following specs:
      Core i7 2630QM
      Nvidia GT 540M
      8GB RAM

      The operating system language is Chinese(Simplified), wondering if that will cause any trouble or not. And it is on the newest Windows 10 version (TH2 or 10586)

      PS: A lot of people are commenting in the Chinese Windows Store saying that they cannot open the game as well. I will put a screenshot with translation of some recent comments below.

        Attachments

        1. Comment.png
          Comment.png
          73 kB
        2. Logoscreen.png
          Logoscreen.png
          21 kB
        3. Troubleshooter_report.png
          Troubleshooter_report.png
          12 kB

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              Reporter:
              Pro_Owen Owen
              Votes:
              6 Vote for this issue
              Watchers:
              6 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:
                CHK: