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  1. Minecraft (Bedrock codebase)
  2. MCPE-116344

The game crashes on the red mojang logo during startup

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    • Icon: Bug Bug
    • Resolution: Invalid
    • None
    • 1.16.201 Hotfix
    • None
    • Unconfirmed
    • Windows

      The game fails to start. When i click the game icon the red MOJANG STUDIOS screen appears and then the game closes.

      I have deleted and reinstalled the game. I have reset the game.
      I have tried installing the game on a different hard drive.
      I have tried reinstalling and updating my GPU and chipset drivers.
      I have updated my system.
      I have tried disabling my antivirus solution.
      I have tried uninstalling my antivirus solution.

      The only useful information i can get from the event log is:

      Unable to start a DCOM Server: Microsoft.MinecraftUWP_1.16.20102.0_x64__8wekyb3d8bbwe!App as Unavailable/Unavailable. The error:
      "2147942405"
      Happened while starting this command:
      "C:\Program Files\WindowsApps\Microsoft.MinecraftUWP_1.16.20102.0_x64__8wekyb3d8bbwe\Minecraft.Windows.exe" -ServerName:App.AppXvsek7xxqtqbp5m03tfyjk3g7d7h357dx.mca

       

      Another log says:

      Activation for Microsoft.MinecraftUWP_8wekyb3d8bbwe!App failed. Error code: Access is denied.. Activation phase: COM ActivateExtension

            Irandael Irandael
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              Created:
              Updated:
              Resolved: