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  1. Minecraft (Bedrock codebase)
  2. MCPE-114954

Can't purchase Realm "Purchase in progress" window disappears

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    • Icon: Bug Bug
    • Resolution: Incomplete
    • None
    • 1.16.201 Hotfix
    • None
    • Unconfirmed
    • Windows

      I am not able to purchase a realm.

      If i click the "Start free trial" button a window with "Purchase in progress" briefly appears and disppaears. For a split second you can see the frame of another window appear. After that nothing happens.

      Alreadt tried:

      • Logging in/out
      • Restarting app and OS
      • Delete app data
      • Reinstall app
      • Different internet connection
      • Check if firewall or any app is blocking anything rleated to this
      • Checking logs at \AppData\Local\Packages
        Microsoft.MinecraftUWP_8wekyb3d8bbwe, none present

      Googling the issue doesn't result in anything useful, a lot of people seem to have experienced a smiliar problem in the past but no sufficient answer is provided anywhere. 

      Already had a lot of trouble getting Minecraft Bedrock edition running correctly on W10 via the Microsoft store. Even when i want to literally give you my money the dire and buggy state of this app prevents me from doing so.

       

       

            BrianVMC Brian V
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              Created:
              Updated:
              Resolved: