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  1. Minecraft (Bedrock codebase)
  2. MCPE-114352

Minecraft doesnt work, it keeps in red screen after startup

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    • Icon: Bug Bug
    • Resolution: Duplicate
    • None
    • 1.16.201 Hotfix
    • None
    • Unconfirmed
    • Windows

      Dear People from Mojang studios.

      Recently I bougth minecraft for pc in win 10 (jan 5 - 2021)

      The problem which is making me write to you is because the game doest startup

      I mean, the red Screen with mojang studios label shows up and few seconds after that, the screen gets red without any label and colo switches between red and black.

       

      May you help me please? 

       

      Minecraft was a gift for my son and he is really sad about it.

       

      Best regards

      Carlos

       

      PS. Im attaching Images about windows information, and red screen.

      In another hand, I choosed the first option for the field "Affects Version/s" because I dont know what it means 

       

       

       

        1. image-2021-01-10-14-49-37-281.png
          229 kB
          Elias Infante
        2. image-2021-01-10-14-50-06-024.png
          32 kB
          Elias Infante
        3. image-2021-01-10-14-51-02-528.png
          22 kB
          Elias Infante

            elinfante Elias Infante
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              Created:
              Updated:
              Resolved: