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  1. Minecraft (Bedrock codebase)
  2. MCPE-112988

Red Screen Crash (1.16.20102.0) x nVIDIA GT-540M x Intel HD Graphics 3000

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    • Icon: Bug Bug
    • Resolution: Duplicate
    • None
    • 1.16.201 Hotfix
    • None
    • Unconfirmed
    • Windows

      I opened an MCPE-112166 incident and you redirected me to the MCPE-102530 incident, but I think my problem is a little bit different. My Dell XPS L502x notebook has an NVIDIA GeForce GT 540M and an Intel (R) HD Graphics 3000, that is, in the report of the reference incident MCPE-102530 the user claims that the problem was Intel (R) HD Graphics (even knowing that my driver is older than the one reported in this incident (Version: 9.17.10.4459, Date: 05/19/2016). In other words, in my case I believe the problem is the nVIDIA driver. If I remove the driver from Windows 10 Pro x64 and install the driver Windows 8 x64 the game will work again, but Window 10 Pro x64 alerts that the driver is in trouble and automatically updates it through the Windows Catalog (Version: 10.18.13.5362, Date: 07/22/2015). That is, my notebook originally came with Windows 7 Pro x64, so I can only install the Windows 8 x64 driver in the compatibility module, but as I informed MICROSOFT it updates it to one of Windows 10 x64. I've tried using the nVIDIA 391.35 WHQL driver (03/27/2018), but the red screen persists (even the game works, because I can hear the audio when changing the menu options on the keyboard). I was already using the driver version from the Windows Catalog, because in previous versions the nVIDIA driver was already causing a problem (it didn't even open the game, even using the nVIDIA Panel to direct the game to INTEL's integrated graphics).

        1. GraphicsCards-red-screen.PNG
          553 kB
          Enrique Rojano
        2. Intel (1 de 1)_9.17.10.4459.PNG
          19 kB
          ARTHUR GUSTAVO PANTONI MULLER
        3. nVIDIA (1 de 4).PNG
          38 kB
          ARTHUR GUSTAVO PANTONI MULLER
        4. nVIDIA (2 de 4).PNG
          1.23 MB
          ARTHUR GUSTAVO PANTONI MULLER
        5. nVIDIA (3 de 4).PNG
          325 kB
          ARTHUR GUSTAVO PANTONI MULLER
        6. nVIDIA (4 de 4)_10.18.13.5362.PNG
          19 kB
          ARTHUR GUSTAVO PANTONI MULLER

            ArthurGPM ARTHUR GUSTAVO PANTONI MULLER
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              Created:
              Updated:
              Resolved: