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  1. Minecraft (Bedrock codebase)
  2. MCPE-110966

cannot create world, cannot sign-in to Microsoft, cannot join dedicated server

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    • Icon: Bug Bug
    • Resolution: Invalid
    • None
    • 1.16.200
    • None
    • Unconfirmed
    • Amazon

       

      My son cannot play minecraft effectively on his tablet to create worlds, sign-in to Microsoft, and also cannot join a dedicated server I have setup for him

      cannot create world:

      step 0:  play

      step 1: create new

      step 2: create new world

      step 3: create

      --> There was a problem loading this world

      additional information: the worlds list is at first empty. After the attempt to create new world, the world is listed with the following info:

      My world 01/01/70 0.01MB

      clicking on edit for the world, ends up deleting it from the list (probably from the device as well).

      cannot sign-in to microsoft account:

      step 0: sign in

      -> failed to login

      we tried to sign in to your microsoft account, but something went wrong

       

      additional information: I logged in to https://www.xbox.com/ with his account from another machine. the attempt was successful. The account is not disabled, or locked and the password I have for him is correct.

      cannot sign-in to microsoft account:

      step 0: Settings

      step 1: Profile

      step 2: Clean account sign in Data

      step 3: Sign in for free!

      step 4: Sign in for free

      -> signing in with your microsoft account [*hangs* with equalisers moving]

       

      cannot join dedicated server:

      step 0: Friends

      step 1: Lan Games/Dedicated Server [bedrock level - v1.16.200.  1/10]

      step 2: Online play is not rated/Proceed

      step 3: you need to authenticate to microsoft services. Ok

      -> Connecting to multiplayer game [*hangs* with equalisers moving]

      connection timed out. Unable to connect to world

      additional information: on another tablet, for another profile, I successfully log in the the world on the dedicated server.

       

      additional information:

      joining a session from another player currently playing (e.g. not a dedicated server) works. so he plays with his sister whenever she plays minecraft, he joins her game.

       

      I have tried removing and re-installing minecraft on the tablet, to no affect.

       

       

            lpicquet Laurent Picquet
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              Created:
              Updated:
              Resolved: