Me and my son was playing game and he was placing diamonds in the chest and when I went back for them they wasn't there. It was around 40 of them. Later next day I was mining for some and when I found them it didn't give me the diamonds from the ore. And I had the appropriate miming tools. 
is there any possible way you can help me retrieve them. Took me forever to get them and been trying to figure out how to send a ticket. 
thx for help with this issue

Plus I don't understand the effects version you are talking about in section above