Purchased Jurassic World and I can play one time with all the included content.  The next time I log in there are no people or dinosaurs anywhere in the game.  Also Dino eggs in my inventory are blacked out, just labeled “spawn”, and can not be interacted with in any way.. I deleted the content and re-downloaded it and the exact same scenario repeated.  Please tell me this will be fixed or please advise how to get a refund.

Thank you.