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  1. Minecraft (Bedrock codebase)
  2. MCPE-102380

Account issues with Marketplace, character editor and previous world

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    • Icon: Bug Bug
    • Resolution: Incomplete
    • None
    • 1.16.40 Hotfix
    • None
    • Unconfirmed
    • Amazon

      The game shows that my daughter is logged in, however when attempting to open the Marketplace, she receives an error message: "We're unable to connect to the Marketplace. Maybe check your internet connection?" In the character editor, she is also only shown the default Steve and Alex clothes. Even the other free items are not shown. When she joined one of my saved games that she had played in previously, it was as if she had not been in the world before. All items were removed from her inventory and dogs she had tamed would no longer follow her

            PixiePrincess Anastacia Parker
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              Created:
              Updated:
              Resolved: