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  1. Minecraft (Bedrock codebase)
  2. MCPE-102104

PS4 with Bedrock: stuck on red loading screen

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    Details

    • Type: Bug
    • Status: Resolved
    • Resolution: Duplicate
    • Affects Version/s: 1.16.61 (PS4)
    • Fix Version/s: None
    • Labels:
      None
    • Confirmation Status:
      Unconfirmed
    • Platform:
      PlayStation

      Description

      I checked the PS4 and Minecraft for updates, both said they were the latest versions.

      When we try to start Minecraft, it gets stuck on the red loading screen indefinitely.

      When I look in the PS store, it tells me that I can buy Minecraft, but we already bought it years ago, so I'm nervous to uninstall it. 

      All other apps and games work on the PS4 without issue, and I was able to upload all of the kids' Minecraft stuff onto the PS Plus storage cloud. 

      Any idea what to try? Thanks.

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              Reporter:
              PabloHamburgo Elizabeth Graß
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                Updated:
                Resolved: