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  1. Minecraft (Bedrock codebase)
  2. MCPE-101833

Owned skins do not show in selection list, or take a very long time to load

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    • Icon: Bug Bug
    • Resolution: Unresolved
    • None
    • 1.18.0.22 Beta, 1.17.11 Hotfix, 1.16.1, 1.16.10, 1.16.40 Hotfix, 1.16.100, 1.16.200, 1.16.201 Hotfix, 1.16.210, 1.17.0, 1.17.2 Hotfix, 1.17.34, 1.17.40, 1.17.41 Hotfix, 1.18.2 Hotfix, 1.19.2 Hotfix, 1.19.11 Hotfix, 1.19.20, 1.19.21 Hotfix, 1.19.63, 1.20.13 Hotfix, 1.20.41 Hotfix
    • None
    • Confirmed
    • Multiple
    • 448926

      Note

      For those affected by this bug, please try waiting for a minute or more from the time you click the "Owned" drop-down button. Comment below to let us know if your skins eventually load, and how long it takes them to load.

      Please do not attach screenshots or video that show your username/gamertag.

      Updated description by GoldenHelmet

      Steps to reproduce

      1. Open Minecraft while connected to the internet.
      2. Click on Profile>Edit Character.
      3. Click on the Classic Skins tab.
      4. Click on the Owned drop-down button.

      Expected result

      All owned skin packs display in the drop-down list immediately, or there is a loading indicator and then all display at once.

      Actual result

      Only a few skin packs display at first, or possibly none at all. After a long wait and/or scrolling up and down at lot, the displayed list grows longer and eventually shows all owned skin packs.

      In the following video demo, it takes about 36 seconds from the time I click "Owned" for the skin pack to show up for the skin I'm already using (IG-11 from the new Star Wars pack): Skin so slow.mp4

      I'm unsure of the effects version. We have purchased 2 skin packs, classic skins 1 and Preston's merch pack. After that we were able to go to profile in game and select  edit character then skins then owned and it would down arrow a list of all owned skins to choose on command. Later in the day we signed up for the free 30 day realms. Once we did that everytime we go to profile and owned skins it doesnt drop the list down to show anything to choose from, ot only allows us to choose realms skins and buy more skins. If we go to the market place it will show all owned skins there but to change that way is super annoying and driving my 6 year old nuts which in turn is driving me nuts as well lol.

        1. 20201001_133126.jpg
          20201001_133126.jpg
          3.83 MB
        2. 20201001_133138.jpg
          20201001_133138.jpg
          4.14 MB
        3. Skin so slow.mp4
          2.56 MB

            Gilbert09 Aaron Watkins
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            37 Vote for this issue
            Watchers:
            21 Start watching this issue

              Created:
              Updated:
              CHK: