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  1. Minecraft Launcher
  2. MCL-9716

Minecraft Not Responding/JavaTM Platform SE Binary Not Responsive

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    Details

    • Type: Bug
    • Status: Resolved
    • Resolution: Invalid
    • Affects Version/s: 2.1.1216 (Windows) / 2.1.1217 (Mac OS) / 2.1.1218 (Linux)
    • Fix Version/s: None
    • Component/s: None
    • Environment:
      I just bought and installed Minecraft Java Edition from the Mojang website on my laptop. I am running Windows 10. 
    • Confirmation Status:
      Unconfirmed

      Description

      When I click play after opening the game, the Mojang load screen appears and then nothing happens. Then it says Minecraft 1.13 (Not Responding).  When I close out, I get the Java error you can see in the screenshot below.

      FYI - I have tried turning off firewalls and anti-virus program.  I have updated an installed Video Drivers.  I have tried separately installing Java.  I have done compatibility testing.  I have tried to "run as administrator". 

      I don't use or even know what Discord is, that is not also running on my PC. 

      I have uninstalled the game/reinstalled the game a number of times.  I have restarted the PC a number of times. 

      **We had previously purchased the Windows 10 version of the game on this same PC and signed into it via our xbox account.  That is usually how my daughter plays Minecraft, but she wanted Mods.  But just wanted to let you know that Windows edition is also installed on this computer in case that matters?

      A nativelog.txt file appeared on my desktop.  It is attached.

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            Assignee:
            Unassigned Unassigned
            Reporter:
            MomPlaysMinecraft2 Kelly Green-Rodgers
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              Dates

              Created:
              Updated:
              Resolved: