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  1. Minecraft Launcher
  2. MCL-5745

Launcher consistently states the game has crashed and will not play the game

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    Details

    • Type: Bug
    • Status: Resolved
    • Resolution: Incomplete
    • Affects Version/s: 2.0.806 (Windows)
    • Fix Version/s: None
    • Component/s: None
    • Environment:

      Windows 10, Java version 8 update 121, Minecraft 1.11.2 vanilla (no mods or 3rd party software)

    • Confirmation Status:
      Unconfirmed

      Description

      Launcher consistently states the game has crashed and will not play the game

      I recently updated from the old launcher and since that update, the game has not played at all. The old launcher is gone so I am not able to attempt a start on the old launcher to see if it is just the new launcher that is acting up.

      What I expected to happen was...:
      Upon pressing "play" I expected the game to run and load up as it always has.

      What actually happened was...:
      Instead the launcher disappears momentarily and then it comes back again with a message in a box stating:

      Game crash
      An unexpected issue occurred and the game has crashed. We're sorry for the inconvenience.

      Steps to Reproduce:
      1. Open the Launcher
      2. Press the play button
      3. Wait a moment and exhibit the crash

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            • Assignee:
              Unassigned
              Reporter:
              afulloa Adrian Ulloa
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              Dates

              • Created:
                Updated:
                Resolved: