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  1. Minecraft Launcher
  2. MCL-5472

Gave error in new launcher on windows 10 64bit

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    Details

    • Type: Bug
    • Status: Resolved
    • Resolution: Duplicate
    • Affects Version/s: 1.6.76 (java), 2.0.729 (Windows)
    • Fix Version/s: None
    • Component/s: None
    • Labels:
      None
    • Environment:

      Windows 10 64 bits, Java version 8 update 121

    • Confirmation Status:
      Unconfirmed

      Description

      Help me please, I downloaded the launcher directly from the mojang site and installed it automatically, but before I uninstalled the java in my notebook and downloaded the new version directly from the oracle site, version 8 update 121
      After installing the launcher, click play and gave the following error, "An unexpected problem occurred and the game stopped working." We apologize for the inconvenience. "
      My windows is version 10 pro 64bit, java installed is version 8 update 121, the hardware of my Dell notebook is Intel i7 processor, with 8gb ram, nvidia 4gb ram video card.

      Please help me solve my problem, I have the original Minecraft and would like to return to play, my email is: renato-fidalgo@hotmail.com, I am waiting for the answer of my problem, thank you for the attention.

      att

      Renato Fidalgo

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              • Assignee:
                Unassigned
                Reporter:
                Explorador236 Renato Fidalgo dos Santos
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                Dates

                • Created:
                  Updated:
                  Resolved: