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  1. Minecraft Launcher
  2. MCL-3300

The game will not work on either laptops we have Minecraft installed - it has worked in the past

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    • Icon: Bug Bug
    • Resolution: Duplicate
    • None
    • 1.6.5
    • None
    • Unconfirmed

      [17:40:18] [Client thread/INFO]: Setting user: CandGrule
      [17:40:18] [Client thread/INFO]: (Session ID is token:8f4af4c321624547b43167b82d6968fa:3fff2d182c144812aabf08f93a9ed73c)
      [17:40:21] [Client thread/INFO]: LWJGL Version: 2.9.1
      [17:40:21] [Client thread/INFO]: Reloading ResourceManager: Default
      [17:40:23] [Sound Library Loader/INFO]: Starting up SoundSystem...
      [17:40:23] [Thread-6/INFO]: Initializing LWJGL OpenAL
      [17:40:23] [Thread-6/INFO]: (The LWJGL binding of OpenAL.  For more information, see http://www.lwjgl.org)
      [17:40:23] [Thread-6/INFO]: OpenAL initialized.
      [17:40:24] [Sound Library Loader/INFO]: Sound engine started
      [17:40:26] [Client thread/INFO]: Created: 512x512 textures-atlas
      #
      # A fatal error has been detected by the Java Runtime Environment:
      #
      #  EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x277f3e88, pid=1904, tid=4056
      #
      # JRE version: Java(TM) SE Runtime Environment (8.0_25-b18) (build 1.8.0_25-b18)
      # Java VM: Java HotSpot(TM) Client VM (25.25-b02 mixed mode windows-x86 )
      # Problematic frame:
      # C  [ig4dev32.dll+0x3e88]
      #
      # Failed to write core dump. Minidumps are not enabled by default on client versions of Windows
      #
      # An error report file with more information is saved as:
      # C:\Users\User\AppData\Roaming\.minecraft\hs_err_pid1904.log
      #
      # If you would like to submit a bug report, please visit:
      #   http://bugreport.sun.com/bugreport/crash.jsp
      # The crash happened outside the Java Virtual Machine in native code.
      # See problematic frame for where to report the bug.
      #
      AL lib: (EE) alc_cleanup: 1 device not closed
      Java HotSpot(TM) Client VM warning: Using incremental CMS is deprecated and will likely be removed in a future release

            Unassigned Unassigned
            MissyE Missy Eversole
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              Created:
              Updated:
              Resolved: