When I received the TikTok Cape by watching a live broadcast, I went to the Minecraft.net website and went to the Reedem tab and entered the code from the TikTok platform, then it showed me that everything went according to plan, and I collected the cape, then I went to the Profile tab, then Change Skin, and it turned out I didn't get the cape, then I went to the Minecraft Launcher, and there was no cape, and later I went to the Microsoft Store application, and I also tried to collect the cape, but it showed "This code has been redeemed." then I went back to the Minecraft.net website and entered the code again in the Reedem tab, and it showed me again "This code has been redeemed.".I used the code on June 8.I am asking for help, and I hope that I will get this help.